
QUESTIONS
Questions About Our Service
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A collection of our most frequently asked questions and answers.

Question
You can find the details in our Client Agreement which you should read carefully and discuss with us if anything isn’t clear.
Answer
How Much Do You Charge For Your Service?

Question
Whole of market, pension, investment, protection and estate planning products.
Answer
What services do you offer?

Question
100% independent with whole of market access; we are not influenced by any lender, provider, bank or broker.
Answer
Are you independent?

Question
This depends on the advice and what it involves doing, but it generally takes up to ten weeks. We will be happy to give you more information about this for your particular circumstances once we’ve sent your report and advice.
Answer
If I take your advice, how long does it take to make the arrangements?

Question
Once we have the information we need from the relevant ceding providers, it usually takes us up to four weeks to produce our report and advice for you. That includes time for it to be check and reviewed before we send it to you.